Your Rights
1. Our rates will be fair, reasonable and accessible.
2. We will keep minimal overhead and regularly evaluate expenses to maintain accessible rates.
3. Our service terms will be fair, balanced and reasonable.
4. Our initial consultations will be at no cost to clients.
5. We will not bill clients for time spent on trivial tasks (e.g., quick texts, short emails).
6. Our rates and terms will be posted publicly on our website.
7. Our invoices will contain adequate detail of billable activity and expenses.
8. We will never mark up expenses or engage in fee-sharing with co-counsel and consultants.
9. We will leverage automation technologies and processes to ensure efficiency, such as artificial intelligence tools, always ethically and in a manner that protects your information.
10. We will make an effort to advise you when a known lower cost alternative to a plan of action is available.